Doubletree By Hilton Dubai M Square Hotel & Residences

I selected this hotel for a business colloquium due to its conference area equipped with a scanner and overhead projector. The staff was helpful, and the facilities were clean and comfortable, enhancing my work experience.

The Wi-Fi connection in the conference area was inadequate, making it challenging to conduct video conferences smoothly.

At the hotel, we found the staff to be multilingual, speaking Arabic, Bengali, German, and English at the reception. The receptionist, fluent in numerous languages, was like a real-life language translator app, ensuring a smooth and delightful check-in experience for all guests.

Check-in confusion.

This hotel exceeded my expectations in terms of luxury and comfort. The staff were exceptional and accommodating to all my needs, without being overbearing. The spa and wellness centre provided exclusive amenities such as full body massages and beauty treatments, leaving me feeling rejuvenated and relaxed. The outdoor swimming pool and sun terrace offered a perfect escape from the bustling city and the rooftop pool provided breathtaking views of the skyline.

The only minor issue I encountered was the wait time at the poolside snack bar. Although the food was delicious and diverse, the service was slightly slow.

Friendly and helpful staff. Spotlessly clean facilities. Convenient location for metro and shopping. Spacious and comfortable rooms. Excellent rooftop pool and cabana option. Delicious food, especially BBQ.

Nothing could have been better.

This hotel is a luxurious gem in the city. The staff provided exceptional service from the moment I stepped in, with a smooth check-in process and a warm welcome. The highlight of the stay was the exclusive access to private facilities, including a serene sauna and Jacuzzi, which were refreshing after a long day of exploring the city.

The only minor issue was the noise level from the street below, which disturbed my sleep on one night. However, the staff promptly addressed the issue and provided a solution, ensuring my comfort was a top priority.

The hotel's bright and spacious interior made it easy to navigate, especially for senior people. I was delighted by the beautiful decor of the lobby and general areas, which felt welcoming and comfortable. The accessibility for senior folks was impressive, as the wide hallways and clear signage made it easy to find my way around without any hassle.

I wish the children working there could be more attentive and understanding towards the needs of senior guests.

This hotel is a dream option for shopping lovers, with its location next to a shopping center and a short walk from the metro. The guests have easy access to everything they need. The rooms are cozy and modern, and the staff is friendly and helpful. The breakfast provides delicious options to start the day. the hotel offers great facilities such as a nice pool, gym, and spa.

One guest had an issue with unfriendly reception staff, which is a downside of the hotel.

The beds were extremely comfortable and the hotel had great facilities, including a smaller pool on the roof and a larger pool on the ground floor. The rooms were nicely designed and the breakfast was delicious with very friendly staff. The location was convenient, safe, and affordable. I highly recommend this hotel for a pleasant stay.

Located near a mall, transportation easy to access, and room had everything needed for a comfortable stay. Breakfast was delicious and staff were helpful.

Don't have any issues at all.

Doubletree had a fantastic array of kids amenities available upon request, making our family stay truly enjoyable. Our children were over the moon with the Kids Welcome package and the dedicated Kids Breakfast experience, offering a delightful selection of dishes tailored specifically for the little ones.

My wife says that for families, it would be great to have more interactive activities for the kids in the hotel's common areas.

Conveniently located near public transportation, this well-maintained accommodation features spacious apartments and comfortable bedding. Housekeeping is thorough and friendly, while valet parking is speedy and efficient. Breakfast is tasty and offers a good variety of options. The staff is welcoming and helpful – special shoutout to Fawzi Nasser for excellent customer service.

The hotel had a nice rooftop pool, perfect for taking a quick dip and getting a tan. The staff was friendly and always ready to help - especially when I needed recommendations for restaurants, they had great suggestions.

Oh, just a small inconvenience - the Wi-Fi was so slow, I had to wait forever to send a single email. But who needs internet when you're on vacation, right?

The rooms at Doubletree By Hilton Dubai M Square Hotel & Residences were amazing. I stayed in a room with a city view, and it felt like I was living in the heart of Dubai. The flat-screen TV and kitchen with all the amenities made it feel like a home away from home.

The air conditioning was a bit too chilly for me.

I always return for exceptional service and a convenient stay. Staff helped with parking at my first visit. This place suits me perfectly. It has Wi-Fi, 24-hour services, a rooftop pool, spa, and more. I'll be back for New Year's!

The room was clean and spotless, and the size of the bathroom in the standard room was impressive. The location of the hotel was also great, with easy access to public transportation and nearby shopping options.

There were also issues with communication, such as difficulties in getting through to room service and the lack of coordination between the front desk and housekeeping. the hotel lacks efficiency and quickness in managing check-ins and room service.